Shipping Policy
SHIPPING POLICY
Last Updated: July 2026
Thank you for choosing AuraCast. We're committed to delivering your order safely and as quickly as possible.
Order Processing
Orders are processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you'll receive a confirmation email with tracking information (where available).
Shipping Locations
AuraCast proudly ships worldwide, with our primary markets including:
- United States
- Canada
- Australia
- New Zealand
- United Kingdom
- Most European countries
- Selected countries in Asia, Africa, and South America
If shipping is unavailable to your location, you will be notified during checkout.
Estimated Delivery Times
Delivery estimates vary depending on your location.
| Region | Estimated Delivery |
|---|---|
| United States | 5–12 Business Days |
| Canada | 6–14 Business Days |
| United Kingdom | 5–10 Business Days |
| Australia | 6–14 Business Days |
| New Zealand | 7–15 Business Days |
| Europe | 6–14 Business Days |
| Rest of the World | 8–20 Business Days |
Please note these are estimates and may vary due to customs clearance, carrier delays, weather conditions, or peak holiday seasons.
Shipping Costs
Shipping costs are calculated during checkout.
Occasionally, AuraCast may offer free shipping promotions on eligible orders.
Tracking Your Order
Once your order has been dispatched, you'll receive a tracking number via email (when available).
Please allow up to 48 hours for tracking information to become active.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority.
These charges are the responsibility of the customer unless otherwise stated.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us.
We'll work with the shipping carrier to investigate and help resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
AuraCast cannot guarantee replacements or refunds for orders delivered to an incorrect address provided during checkout.